Kirana Shopee
Cancellation and Returns

1.1. If order is processed and delivered the items won't be taken back or replaced unless there is a reasonable manufacturing issue. In case the product need to be returned for disliking or any other reason than it has to be returned immediately without unpacking the item completely or using it in any manner. Customer won't get any refund for partially or fully used items.

1.2 You can cancel any product from your order or fully cancelled before it has been dispatched. To cancel an item, please reach out to our Customer Service team on 8104718213 or or cancel from your account area of website.

1.3. If the delivery is not executed during first attempt due to incorrect or insufficient address, recipient not at home, address found locked or refusal to accept, the customer shall still be charged for the order. No refunds would be entertained for such items. In such cases ordered items can be picked from our shop address which you can find at contact us.

1.3. Please note that cancellations have to be made within 12 hours after placing an order. For cancelling your order, you will have to get in touch with our customer support executive by sending an email to and giving the reference of your order number or cancel the oreder from my account section of website. In case we receive a cancellation notice and till that time the order has already been processed by us, the order cannot be cancelled.

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